Date Updated: September 9, 2019
1. Introduction; Acceptance of Terms and Conditions.
Welcome to the subscription services platform operated by Collide.com LLC, consisting of the website available at http://www.collide.com (the “Site”), and all related services, software applications and networks that allow for the authorized distribution of pre-recorded content over the internet.
These Terms and Conditions (the “Terms”) constitute a binding agreement between an individual subscriber, customer, member, or user (“User(s)” or “you”), and Collide.com LLC (“Collide,” “us” or “we”), and govern the use by Users of the Site and the content, products and services offered through the Site (collectively, the “Services”). IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT CHECK OR CLICK ON, OR OTHERWISE AGREE TO, THESE TERMS, AND YOU SHOULD IMMEDIATELY LEAVE THIS PAGE AND NOT ACCESS OR USE THE SITE OR ANY OF THE SERVICES. Upon our request, you agree to sign a non-electronic version of these Terms.
THESE TERMS MAY BE AMENDED OR MODIFIED BY US IN OUR SOLE DISCRETION, WITH OR WITHOUT NOTICE, AT ANY TIME. We indicate on the top of the page when these Terms were last modified. Your continued access or use of the Site or any of the Services following such modifications will be deemed acceptance of such modifications, which will apply on a going-forward basis from such acceptance. In addition, we reserve the right to modify or cease providing all or any portion of the Services at any time, with or without notice. Be sure to return to this page periodically to ensure familiarity with the most recent version of these Terms.
4. Use of Services by Minors and Blocked Persons.
In addition to persons under the age of 13 and those under 18 without parental consent as provided above, the Site and Services are also not available to any Users previously suspended or removed by Collide (see Section 15 below for more about suspension and removal).
In order to participate in or receive the Services, you will be required to create an account with us (“Account”), and you may be subject to additional contractual terms and conditions applicable to such Services (“Additional Terms”), which Additional Terms will be accessible to you on the Site or presented to you as Additional Terms when you register for or access such. Any Additional Terms shall be incorporated into and form a part of these Terms. Your Account is for your individual, personal use only, and you may not authorize others to use your Account for any purpose. You will not create more than one account for yourself. In creating your Account, you certify that all information you provide is complete and accurate. You agree to update your information when required or requested, and you further agree not to use another person’s account for any reason. You are responsible for maintaining the confidentiality of, and restricting access to, your Account and password, and you agree to accept sole responsibility for all activities that occur under your Account. You will not buy, sell, rent, or lease access to your Collide account without our written permission. You agree to contact our customer service department immediately in the event of any breach of security, unauthorized use of your Account, or any violation of these Terms by others of which you are aware. You agree that we shall have no liability for any losses, damages, liabilities or expenses you may incur due to any unauthorized use of your Account, and you agree to indemnify and hold us harmless for any such unauthorized use. We reserve the right to create accounts for quality control and administrative purposes. Such accounts may be publicly viewable.
6. Provider and User Content; Assumption of Risk.
The Collide Services consists of a platform for providers of content (“Creators”) to produce, upload and distribute content (“Creator Content”). The Services may further provide a platform for Users to create, upload and/or display content of their own creation, including audiovisual content, written works posted on message boards, chat and blogs, and other content, including, without limitation, videos, music, images and text (collectively, “User Content”). You understand that when using or accessing the Site or Services, you will be exposed to Creator Content and User Content from various groups and individuals, and that Collide is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Creator Content or User Content. You further understand and acknowledge that you may be exposed to Creator Content or User Content that is inaccurate, offensive, indecent and/or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Collide with respect thereto. Collide does not endorse any Creator Content or User Content, or any opinion, recommendation, or advice expressed therein, and Collide expressly disclaims any and all liability in connection with such Creator Content or User Content. The views and opinions expressed in the Creator Content and User Content are solely those of the account which provided such content and not those of the Site. YOU FULLY ASSUME ALL RISK OF LOSS OR HARM ARISING OUT OF YOUR USE OF THE SITE OR SERVICES.
As with other Content, Collide assumes no liability for Sponsored Content Submitted by you or any other users of the Service, or for any product or service offered by or through Sponsored Content (“Sponsored Products and Services”). You shall be solely liable for Sponsored Content that You Submit to the Service and all elements of it, including without limitation for Sponsored Products and Services and for any other consequences of transmission of Sponsored Content through the Service.
7. Proprietary Rights; Limited License.
The Site and Services are owned and operated by Collide. With the exception of the User Content and Creator Content, the data and materials provided on the Site or through the Services, including without limitation, Collide’s trademarks, service marks, logos, visual interfaces, graphics, design, compilation, information, content, software, computer code (including source code or object code), text, pictures, videos, data, sound files, other files and the selection and arrangement thereof (collectively, the “Materials”) are the intellectual property of Collide and are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws (including in your country of residence). Except as expressly authorized by Collide, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, reverse engineer, or otherwise make use of the Materials. All Materials are provided to you solely for your information and personal, non-commercial use. If, with authorization, you download or print a copy of the Materials for personal use, you must retain all copyright, trademark, or other proprietary notices. Collide reserves all rights not expressly granted in and to the Collide Service and Materials. Subject to your compliance with these Terms, Collide hereby grants you a personal, limited, non-exclusive, non-transferable, freely revocable license to access, view and use the Services for non-commercial purposes. As more fully provided below, with respect to the User Content and Creator Content all such content is owned by the person or people who provide such content.
8. Third Party Links and Pages; Reliance on Content and Advice.
Opinions, advice, statements, offers or other information or content made available through the Services are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. We do not: (i) guarantee the accuracy, completeness, or usefulness of any information through the Services; or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice or statement made by any party that appears through the Services. Under no circumstances will we or our affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted through the Services or transmitted to or by any of our Users or Creators.
9. Content Provided “AS IS”; Access to Content.
You understand that Creator Content and User Content, whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such content originated. We do not control this content and do not guarantee its accuracy, integrity or quality. All such content is provided “AS IS” without representation or warranty of any kind. You agree that under no circumstances shall we be liable to you in any way in connection with any Creator Content or User Content, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content. We claim immunity from liability to the fullest extent permitted by law, and as further provided under the Communications Decency Act, for any content provided by third parties. Neither our actions nor any provision of these Terms is intended to waive, remove or usurp such immunity.
10. Non-Commercial Use.
The Services are made available for your personal, non-commercial use. You will not use the Services to advertise or solicit any User to buy or sell any products or services nor make any investment. You may not transmit any chain letters, junk or spam e-mail to other Users. Further, you will not use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any User without the applicable User’s prior express written consent. If you breach the terms of this section and/or send or post unsolicited bulk e-mail, spam or other unsolicited communications of any kind through the Services, we reserve all rights, claims and causes of action we may have, statutory or otherwise, including but not limited to, the right to seek statutory penalties for each such unsolicited communication you send through the Services.
11. Personal Communications and License to Your Content; Right to Block or Remove Content.
We reserve the right, but not the obligation, to cease transmission of, block or remove any content, including, but not limited to, User Content or Creator Content, in whole or in part, that we, in our sole discretion, deem to be in violation of these Terms or otherwise harmful to persons using the Services, regardless of whether such content or its dissemination is unlawful. We retain the right, but not the obligation, to monitor any and all transmissions and postings of content and other materials from time to time to investigate or prevent violations of these Terms. In addition, we may also limit and/or filter the number of e-mails, chat messages, or posts sent or received by any or all Users and/or Creators.
12. Your Additional Representations and Warranties.
You further represent and warrant to us, under penalty of perjury, and covenant as follows:
a) You will not provide or permit unauthorized access or use of the Services or your Account, and will prevent minors from such access or use as set forth in Section 4;
b) Your Account information is current, complete and accurate and you will promptly update all information to keep your Account and billing information complete and accurate in the event of any change (such as a change of billing address, credit card number or expiration date);
c) You have not and will not access or use the Services from any place or jurisdiction where such use is prohibited or contrary to applicable laws, rules, regulations, ordinances, edicts or customs;
d) Your use of the Services is and will be in compliance with all applicable laws, rules, regulations, ordinances, edicts or customs;
e) You will not use any robot, spider, scraper, or other automated measures to (i) access or use the Services, (ii) circumvent any technical measures we use to provide the Services, or (iii) cause harm to us or our affiliates;
f) You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services;
g) You will not upload, post, e-mail, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
h) You will not upload, post, e-mail, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements);
i) You will not upload, post, e-mail, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, affiliate marketing codes, link referral code, or any other form of commercial solicitation;
j) You will not upload, post, e-mail, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person;
k) You will not upload, post, e-mail, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, networks, or telecommunications equipment;
l) You will not interfere with or disrupt the Services, or the servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services, including using any device, software, or routine to bypass our robot exclusion headers;
m) You will not collect or store personal data about other Users without their consent (including, but not limited to, manually or through the use of scripts, bots or web crawlers) or upload, post, e-mail, transmit, chat or otherwise disclose one or more other Users’ private information; and
n) You will not disclose any personal information (telephone numbers, addresses, last names, URLs, e-mail addresses or usernames to any money transfer service, etc.”) in any User profile that you create.
o) You will not attempt to circumvent any content-filtering techniques we employ, or attempt to access areas or features of the Services that you are not authorized to access.
p) You will not probe, scan, or test the vulnerability of our Services or any system or network.
q) Profile pictures may not contain images of: real nude adults, where nudity is defined as: visible genitalia, visible anus, and/or fully nude close-ups of buttocks, or uncovered female nipples; or sexual activity which includes sexual intercourse. We reserve the right, within our sole discretion, to restrict the display of nudity or sexual activity in Creator’ profile pictures and remove profile pictures that violate these terms.
PLEASE REPORT ANY VIOLATIONS OF THIS SECTION OR THESE TERMS TO OUR CUSTOMER SERVICE DEPARTMENT IMMEDIATELY.
13. User/Creator Interactions and Disputes.
You are solely responsible for your interactions with other Users and Creators. You understand and agree that we have no obligation to screen our Users or Creators; inquire into the background of Users or Creators; or attempt to verify the statements of Users or Creators. We make no representations or warranties as to the conduct of Users or Creators. If you find other Users’ or Creators’ information or content to be offensive, harmful, inaccurate and/or deceptive, you may report abuse by contacting support. We reserve the right, but have no obligation, to monitor disputes between you and other Users or Creators and/or to terminate or block you and other Users or Creators for violations of these terms. Please also use caution, common sense, and safety when using the Services to interact with other Users or Creators. We further reserve the right, but have no obligation, to conduct any credit, criminal, or other background checks using publicly available records, at any time, to confirm your compliance with these Terms.
In the event that you have a dispute with one or more other Users and/or Creators, you hereby release us and our affiliates, shareholders, directors, officers, employees, agents, successors and assigns from any and all claims, demands, damages (actual and consequential), losses and liabilities of every kind or nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes. If you are a California resident, you waive California Civil Code Section 1542 which says: “A general release does not extend to claims which the creditor does not know or suspect exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
14. User Fees.
Viewing Fees. Certain Services provided to Users are subject to content viewing fees (“Content Viewing Fees”). The Content Viewing Fees (e.g., periodic, pay-per-minute, pay-per-view, etc.) for each item of Content are specified to Users when they select specific Content for viewing and may be different for different Content. Content may recur on a periodic basis or per interaction with Content Creators (e.g. per text message, phone call, video chat, etc.) all Content is subject to applicable Content Viewing Fees. By electing to view any Content, the User will be deemed to have agreed to pay the Content Viewing Fees applicable to such Content as posted on the Service at the time the User elects to view each item of Content. Content Viewing Fees shall be paid for using credits that Users will purchase which may be redeemed solely for specified Services (“Credits”). Credits, as well as unused balances, may not be redeemed for cash and may not be returned or forfeited for a cash refund, except as may be required by applicable law. In addition, Credits and unused balances are not transferable.
Subscriptions and Renewals. If Users are afforded the opportunity to subscribe to receive certain Content by payment of a periodic subscription fee (“subscriptions”), rather than paying separately for each individual item of Content, then in order to provide continuous service, we may automatically renew all subscriptions for the Services on the day such subscriptions expire. Such renewals shall be (i) for a period equivalent to the period of your initial subscription to the Services or a shorter period of time if specified, and (ii) in our discretion, at the then current price of the same or comparable Services then in effect. In addition, we sometimes offer special promotions that have renewal periods of different duration than the initial subscription term. In all cases, if you do not wish for your subscription to renew automatically, please deactivate auto-renew under your profile settings.
Collide reserves the right to suspend or terminate Your access to any Subscription-based part of the Service without notice upon rejection of any charges or if the bank of other entity that makes payment on your behalf (or its agent or affiliate) seeks return of payments previously made when Collide believes You are liable for the charges. Collide also reserves the right in its sole discretion to suspend or terminate Your access to any Subscription-based service if You are found, at the sole discretion of Collide, to be in breach of these Terms, or if You are suspended or banned, for any reason.
Authorization to Charge. Your non-termination or continued use of the Services reaffirms that we are authorized to charge your chosen payment provider. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially subscribed to, or otherwise joined, the Services. Any change to such billing practice will be posted here and in the Billing Page in your account.
Transaction Fees. We may use credit card processors or banks (domestic or internationally) to process your transactions. In some instances, banks or credit card processors may charge transaction or similar fees. Such fees are your responsibility. Before purchasing any Services, please check with your bank or credit card issuer for more information about its policies regarding transaction and similar fees.
It is your sole responsibility to manage your purchases. If you are under 18 (or younger than the age of legal majority in your place of residence), you must obtain your parent’s or guardian’s consent before making any purchases.
Subject to any applicable additional terms and conditions, all purchases are final and non-refundable. And because our performance begins once you tap buy and we give you immediate access to your purchase, you waive any right you may have under EU or other local law to cancel your purchase once it’s completed or to get a refund. BY ACCEPTING THESE TERMS, YOU AGREE THAT COLLIDE IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON.
Chargebacks. Creator acknowledges and agrees that any Payment by a User is subject to a right of chargeback if paid by credit or debit card or reversal if an ACH transaction, as these rights exist between the User and his/her respective bank or credit card issuer. In the event of a chargeback or reversal of any Payment by a User, Collide will automatically deduct such amount plus any fees associated with the chargeback or reversal from your bank account. Thereafter, Collide will open a resolution case and investigate the reason for the charge back. You agree to cooperate with Collide and to provide any information that may be reasonably requested by Collide in its investigation. In the event it is determined that the Creator was not at fault in connection with the chargeback, Collide will use commercially reasonable efforts to dispute the chargeback on your behalf. In the event it is determined that the chargeback was due to Creator negligence or other similar circumstances, Collide will, in its sole discretion, charge the Chargeback Fee to the Creator. You are liable for all chargeback or reversals of Payments processed on your behalf by Collide, including the Chargeback Fee listed in the Fees Schedule. You acknowledge that chargeback and reversal decisions are made by the applicable issuing bank or credit card networks and all judgments as to the validity of the chargeback or reversal is made at the sole discretion of the applicable issuing bank or credit card networks and that Collide shall have no liability or responsibility in connection with any chargeback or reversal.